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Original topic:

Samsung galaxy note ultra 20 5g

(Topic created on: 15-12-2022 05:22 AM)
Landy5
First Poster
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Since I did the latest update on my phone its been overheating and battery going flat really fast. Which I am needing to charge 3 plus times a day.

Is anyone else having the same issues.
3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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I'm using a different phone to you but no I've not experiencing these issues since Android ¹³ with Samsung One Ui 5.0 update and the following minor update after it.

Your phone wouod show you a pop up message saying it was overheating and in the extreme shut itself down.

Have you seen this pop up ?

If this was my phone I'd start by using these generic troubleshooting guides.

  • In Device Care use the optimisation tool.
  • Ensure all apps in your Playstore and Galaxy Store are updated.
  • Tryba soft reboot by turning the phone Off and then back On.
  • Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 
  • Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 
  • Use the diagnostic tool in your Samsung Members App.
  • As a last resort back up and Factory Reset.
  • A Samsung Service Centre can assess the phone.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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N1NJATH3ORY
Voyager
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Download Good Guardian and run App booster that week fix all your issues it's on Galaxy store
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Kav23
Journeyman
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I'm having the same issues. Literally have to have the phone plugged in constantly! They need to fix it. Literally trying to force people to upgrade its not right
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