03-05-2023 08:44 PM in
04-05-2023 12:30 AM in
Hi @zhanett Ensure you have sufficient charge before updating (at least 50%), if by any chance you were updating via Data try Wifi.
If still issues you could try updating via Smart Switch,need to connect phone to computer and have the software installed. https://www.samsung.com/uk/support/mobile-devices/how-to-update-latest-software-for-your-galaxy-mobi...
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .