23-12-2025 02:01 AM
23-12-2025 09:42 AM
Hi @King_High1.
Let's clear the cache from the Camera app. Open Settings > Apps > Tap on the sort by icon next to ‘Your apps’ > Select the switch next to Show system apps > Camera > Storage > Clear cache.
Also, check that your software is updated. To check: Open Settings > Software update > Download and install.
23-12-2025 03:55 PM
23-12-2025 04:36 PM
Try a soft reset on your phone by pressing and holding the Power and Volume Down buttons for 10 seconds.
If your issue persists, then run a Hardware Test on your camera. Open the Phone app and enter *#0*# > Tap on “MEGA CAM” to test the rear camera, and tap on “FRONT CAM” to test the front camera.
Let us know what the results are after you have performed the Test.