I've recently purchased a grade A refurbished note 20 ultra here in the UK to replace my note 10,the phone is stuck on android 10 ui 2.5,ive tried everything to force update with no luck,factory reset,clear cache,reset network settings,ive tried different carrier sim and also smartwitch on pc,nothing works,has anyone any idea of issues or a fix,ive even contacted Samsung who basically asked if I had done all of the above and then just told me to wait for update to show up,surely August 2020 security patch is not normal on this phone and should at least now be capable of running android 11
