21-01-2023 11:55 AM in
Galaxy Note20 Series21-01-2023 12:14 PM in
Galaxy Note20 Series22-01-2023 10:01 AM - last edited 22-01-2023 10:02 AM ) in
Galaxy Note20 Series@Drdarnoc: To troubleshoot the issue, please start by pressing the Volume Down and Side Keys together for around 10 seconds until the phone restarts, as this will refresh the device and address any temporary issues. Don't worry, this won't affect your personal data or settings. Now, head to Settings > Connections > Flight Mode, and toggle this off if applicable, followed by More connection settings > Nearby device scanning > On. I also recommend heading to Settings > Apps > Tap the 3 lines to the right of 'Your Apps' > Show System Apps > OK > Bluetooth > Storage > Clear Cache > Clear Data. You should also make sure that your device is up to date by heading to Settings > Software Update > Download and Install. If the problem persists, head to the Samsung Members app > Get Help > Diagnostics > Bluetooth, and follow the on-screen prompts. Does this return any errors, or an 'Action required' summary?
23-01-2023 10:13 AM in
Galaxy Note20 Series06-04-2023 02:29 PM in
Galaxy Note20 Series