29-09-2019 10:35 AM in
A month old. From day 1 in Spigen Ultra Hybrid case and last two weeks with Whitestone dome screen protector. I took it from the pocket in the evening (i was driving with the car before when i put it in the pocket after a call and it was ok) and found this. It cracked above the power button throughout the whole screen. The crack on the screen protector above that one was made by me, when i was checking if the screen actualy cracked. The screen and touch still works fine. How is this even possible, that the screen cracks inside the front pants pocket by itself? Aren't phones designed for carrying them in pocket? There was nothing else in the pocket that could cause the crack and also, the crack started at the very beggining of the glass 2 mm inside the case. I found some simillar cases of spontaneus cracks in the same way on the Samsung phones on the internet. It looks like manufacture defect, but how to proove it to the Samsung service center? I have had only Samsung phones until now and also in the family we have 3 more and not even 1 had a broken screen until now. I will certanly rethink my brand decision if i will have to pay for apparent manufacturing defect even for the price of loosing S-pen.
The realy expensive phone is becoming even more expensive...
06-01-2022 12:06 PM in
I am way late on replying to this post, but mine has also done this. I have a case and soft screen protector, have never dropped my phone, and I only place it on my bed or end table.
I had shown my mom a crack that had been bugging me, went to bed, went back over, and there was ANOTHER new crack and she knew it wasn't there the day before either. I think it has to be a defect in some of the glass that is being used.
06-01-2022 05:30 PM in
Just thought to mention that you can trade in your Samsung Note 10 for $800 for a new Samsung S21/Flip/Fold phones. (I think the Flip is $1000 instead of $800). I just traded mine in for a Fold.. which is crazy expensive. This was with AT&T, not sure if other carriers have something similar going on now. I think it is suppose to end very soon.
09-01-2022 09:53 PM in
Warning. My Fold 3 last 3 months. Split right down the middle. They're on the rise. Im telling all my friends who bought them to sell them ASAP. It cost me $3000 here in Canada and the screen is going to cost $600! Selling and getting a Pixel 6 Pro. I'm so done with Samsungs expensive junk.
It was in a case since day one. Always kept at room temperature. I sat down after work.. opened it and heard the crunch. Split from top to bottom. What a joke. Not to mention the battery was completely garbage.
I strongly suggest not buying the Fold3. It was pretty well a $4000 mistake for me. Best of luck all!
11-01-2022 10:38 AM in
11-01-2022 11:05 AM in
Maybe you're just lucky. Production mistakes do happen, but if course nobody will tell anything about that. For my first crack i'm 100% sure something was wrong with the screen. Second time it was completly my fault, when it fell from pocket and down the stairs.
11-01-2022 05:46 PM in
You should do some research before you spew the ***** that's coming out of you. I'm a certified technician and I have collected flagship phones for years. The Note10+ is so old to me. Catch up. So. Google. The 10+ had a defective batch. Did you read the thread or look at photos? We all had the same identical crack. Same place. Skinny jeans? Get lost. Mine cracked sitting on the kitchen counter. 2nd time happened while charging at my desk. It happens. You obviously don't follow tech new. Again. Google. The new Pixel 6.. some are cracking on their own. Can't believe I'm even wasting my time replying to the likes of you. Cya