28-08-2021 05:17 PM
Issue: Receiving basic network signals. Calls/text + 4G
Length of Time: Noticeable since April 2020
Phone: #Samsung Galaxy Note 10+ 4G (SM-N975/DS)
Hello,
I'm having sporadic signal reception, to the point of the phone being almost unusable. I've used Sky Mobile and now using Virgin Mobile, both which piggyback off the O2 network.
Signal status of the TW12 area states reception is available and service good. Last year there were issues with network masts that required months before they were repaired and believed that to be the cause of the issue, as my Note 10+ 4G was receiving decent signal.
I've read some model's of this phone that they were released with faulty antenna's, or their ability to receive signal reduced in order to preserve the battery from overheating.
Things I've tried to rectify/observe:
At times I may have 3 bars of signal reception, but a message will display on the top screen "Unable to find a network"/"Emergency calls only", or 4G symbol is displayed but can not get internet.
Some links to troubleshooting advice read:
How to Fix Galaxy Note10 Signal Issues (thedroidguy.com)
NFC antenna Galaxy Note 10+ repair - Free guide - SOSav
Does anyone have any experience of this, or other solutions they've tried?
Thanks in advance.
30-04-2022 07:34 PM
Update
Have purchased the 22 Ultra model with exchange program directly from Samsung. No device issues so far, happy with purchase. However I would of been more than contempt with my Note 10+ if it didnt have the unfixable antenna issues.
26-06-2022 10:03 PM
I have the same issue in Note 10 plus, very disappointed.
Any help ?
30-06-2022 04:39 AM
Looks like a motherboard fail, there is no way to fix it without changing it
10-07-2022 11:31 PM
Good luck with that, the s22 ultra suffers just as badly. I have a note 10 plus and it is much better so much so that I'm selling my s22 ultra. Samsung in my country can't even bother to get back to me about returning the phone
26-07-2022 11:02 PM
I have the same issue on Note10+, Any clues ?
31-07-2022 02:29 AM
Note 10+, exactly the same issue. New from Best buy marketplace seller.
26-09-2022 04:36 AM
OHEEEMMMGEEE I have the same issue! Came here in hopes to find a solution & now I'm even more disappointed. I love this phone other than the obvious, obviously. When I'm at home I get no signal whatsoever! I have to rely on wifi & a darn textnow #, which I hate having to use. Ugh!
28-10-2024 05:05 PM
I have been experiencing the very same issue.
Here it goes:
- 2g works
- 3g 4g and sms won't work or work intermittently as soon as i select "auto" in mobile network selection (it then goes into 2g/3g/4g auto-select mode
- if people call me they get a msg that my phone is unreachable , it does not even forward the caller into voicemail
- i have tried, reset phone, rest network, new sim, all kind of settings combinations.
- only solution: select 2g ONLY in Network Mode and then my phone is reachable ans i can get sms twxt messages