30-01-2020 07:48 PM in
Anybody else having trouble accessing apps from lock screen after latest software update?
30-01-2020 07:54 PM in
before the update, I could listen to my music and skip tracks from the lock screen but since the update it wont allow me to do it. I have to unlock the phone and tap on the app before it responds if that makes sense
30-01-2020 07:55 PM in
I cant open e mails etc from the lock screen either which I could do before
30-01-2020 08:04 PM in
The media player is called my music which is what I've always used on samsung. You can see the controls on the lock screen but when you press the pause or skip buttons they dont work when they used to before the update.
30-01-2020 08:05 PM in
I was told to reset the phone etc which I've done but didn't solve the problem