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Original topic:

galaxy note 10 lite

(Topic created on: 10/10/20 02:02)
lilbrookes
New Member
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Galaxy Note10 Series
Hi all have anyone had this issue before the microphone has stopped working on voice calls but works on video call please help
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3 REPLIES 3
GreyMatter
Smooth Operator
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Galaxy Note10 Series
not personally. It would suggest another app is interfering with the priorities of the microphone.
I personally suggest doing a full back up using smart switch, then do a full system reset on yiur ohone to see if the problem persists. then add apps one by one. If adding a particular app causes the problem to recur, then that app is tge problem
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lilbrookes
New Member
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Galaxy Note10 Series
thanks ill try that tomorrow as its 01:17 in the morning thank you
BandOfBrothers
Superuser I
Superuser I
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Galaxy Note10 Series

@lilbrookes 

 

Please consider going over to your dial pad and type in *#0*#, this will bring up a number of tests to try.

If they don't help then seek support from a Samsung Experience Store or Samsung Service Centre.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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