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galaxy note 10 lite

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Hi all have anyone had this issue before the microphone has stopped working on voice calls but works on video call please help
not personally. It would suggest another app is interfering with the priorities of the microphone.
I personally suggest doing a full back up using smart switch, then do a full system reset on yiur ohone to see if the problem persists. then add apps one by one. If adding a particular app causes the problem to recur, then that app is tge problem
thanks ill try that tomorrow as its 01:17 in the morning thank you



Please consider going over to your dial pad and type in *#0*#, this will bring up a number of tests to try.

If they don't help then seek support from a Samsung Experience Store or Samsung Service Centre.



Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

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