25-07-2020 03:04 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
This just started this evening. When I try to edit an instagram text the keyboard covers the text field. I've seen this problem mentioned with other phones , but the solutions offered were not applicable to the Note 9. It happens with any keyboard. It seems to only happen with INsta.
I have rebooted the phone, logged off and on Insta, removed recent apps installed...no joy
any help appreciated and tia
03-08-2020 04:38 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi @JayElDee, are you still having this issue? If so, can you confirm if you've reached out to Instagram Support regarding this?
03-08-2020 08:24 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Yes. Samsung chat advised to uninstall and reinstall insta...that worked, but the problem recurred requiring another uninstall and reinstall. Instagram support? Is there such a thing?
Thanks
24-03-2021 10:12 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I am having exactly the same issue with my Galaxy Note 9. When I try to edit an instagram text the keyboard covers the text field.
Can we get a solution to this please? Is it a Samsung problem or an Instagram problem?
24-03-2021 10:39 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi, SaudA
Yes, the problem is still there and no support from Samsung since original post. Sorry
18-04-2024 09:29 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi, I've just started experiencing the same issue on my note 9! 😞
