Note 20 ultra swollen battery

[Members_lbFAM3P]

hi there 

recently i noticed that my phone back side just started to pop out of place and when i hold it without the case it felt fatter in the middle. which can only mean that the battery is swollen. And because of that both wired and wireless charger do not charge my phone. 

Is there a solution to this? 

[Glenntech · Accepted solution]

The first thing is to stop using it and book it in for a repair.
There's nothing you can do. It needs a new battery.
Would be best to get it done through a Samsung authorised repair agent. But that's your choice.
But I would stop using it straight away

[lminvti]

1st. Turn off your phone and stop using device.
2nd. Contact samsung repairs
3rd. don't use your device with battery who's about to burst.

https://www.samsung.com/uk/support/repair/

[JAMES4578]

@Members_lbFAM3P  It could be dangerous to continue usuing mobile, certainly contact Samsung Repairs as suggested.   some general advice here, overcharging can be one of the causes, of course changing samsung phone Batteries requires a professional.  https://www.bebat.be/en/blog/what-to-do-with-swollen-batteries

[OOM2]

Hello, I am one of the people who have a Note 20 Ultra. This phone is very excellent. I am not happy that the update has stopped. It must be completed until 2027.

[Terror666Billy]

Mine literally exploded this past Friday. If it wasn't for having it in the otter box case it probably would have hurt me.

[SereneH]

That's not what we like to hear, @Terror666Billy. Please drop Sam_UK a message, so we can look into this for you.