Dazza28
First Poster
04-05-2022 10:16 AM
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Hi everybody, I have a note 10 plus which still hasn't had the android 12 update but I'm more concerned that its using Jan 2021 security patch. Is this the same for anybody else?
5 REPLIES 5
papashaun
Troubleshooter
04-05-2022 12:20 PM
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Could try connecting it to a PC/ laptop and run the Smartswitch app on the PC/ laptop to see if it finds any updates
Pugs1957
SuperStar
04-05-2022 02:30 PM
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What is the build number and service provider software version? Also please let us know your carrier and location.
Dazza28
First Poster
04-05-2022 06:36 PM
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Build number
RP1A.200720.012.N975FXXS6EUA1
Service provider software version
SAOMC_SM-N975F_OXM_XEU_RR_0004
XEU/XEU,XEU/XSG
Lebara
Uk
RP1A.200720.012.N975FXXS6EUA1
Service provider software version
SAOMC_SM-N975F_OXM_XEU_RR_0004
XEU/XEU,XEU/XSG
Lebara
Uk
Pugs1957
SuperStar
04-05-2022 07:42 PM
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Thanks. You appear to have binary firmware on your device. See https://www.tenorshare.com/samsung/samsung-s8-stuck-in-factory-binary.html
for an explanation. You need to flash your device with the latest firmware which I am not allowed to discuss here. Pop over to Android Central, post your message and I'm sure they will help.
for an explanation. You need to flash your device with the latest firmware which I am not allowed to discuss here. Pop over to Android Central, post your message and I'm sure they will help.
Dazza28
First Poster
04-05-2022 08:36 PM
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Thanks for your help and answering the question
