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Latest update android 10 jittery on note 10 plus ?

(Topic created on: 28-12-2019 07:04 PM)
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Ekko
Apprentice
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Hello all 

I'm just wondering if anyone has the same problem. After downloading the latest update to android 10  and ui 2, when switching between my phone home screens the animation is very jittery /lags. Same thing when using recent button and deleting recent open apps. The performance of the phone isn't affected but its quite enjoying as it was flawless before the recent update. Anyone noticed anything after downloading the latest software? Thanks! 

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Cassidy007
Samsung Members Star ★★★
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Hi @Ekko , 

performance issues occur right after a major system update. This can sometimes be caused by corrupt or outdated system cache. If your Galaxy Note10+ started having bad issues after an update, the system cache may be to blame. Clearing the cache partition should fix it. The cache partition is a portion of your internal storage that keeps the system cache. Sometimes, updates or app installation may corrupt the system cache and cause problems. Fortunately, problems coming from a bad system cache can easily be fixed by simply clearing the cache partition. This will erase the system cache so the system can rebuild a new one as you use the device. If you haven’t tried this one yet, here’s how to do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key to highlight “wipe cache partition.”
  5. Press the Power key to select.
  6. Press the Volume down key to highlight “yes” and press the Power key to select.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

 

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Bezsenny82
Student
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I'm wiped cache and still lagging. I uninstalled lot of apps, reset phone and still lagging. What next? Hard reset? 

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