Hello
Phone was being used then went blank.
Samsung Note 20 Ultra 5G, note sure what SW versions.
Phone vibrates when connected to a charger.
PC beeps if connected to phone.
(Under Device management shows up as Samsung Mobile USB Composite/Connectivity Device V2)
Dex doesn't recognise phone being connected.
Smart switch doesn't recognise the phone being connected.
(Using emergency software recovery and initialisation doesn't show up, using initialisation says please check connection. Emergency recovery asks fo code I do not know)
Power and Volume down 20sec just vibrate once
Power and Volume up and long vibrate
Both black screen
No Physical damage just scratched screen.
Phone connected to wifi says router/find my phone only shows last connection on timeline.
Calling phone just rings out
Not sure what steps to take now
Thank you
