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Blank screen only vibrates

(Topic created on: 06-02-2023 01:38 PM)
10792 Views
Soltakr
Explorer
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Hello

Phone was being used then went blank.

Samsung Note 20 Ultra 5G, note sure what SW versions.

Phone vibrates when connected to a charger.

PC beeps if connected to phone.

(Under Device management shows up as Samsung Mobile USB Composite/Connectivity Device V2)

Dex doesn't recognise phone being connected.
Smart switch doesn't recognise the phone being connected.

(Using emergency software recovery and initialisation doesn't show up, using initialisation says please check connection. Emergency recovery asks fo code I do not know)

Power and Volume down 20sec just vibrate once

Power and Volume up and long vibrate

Both black screen

No Physical damage just scratched screen.

Phone connected to wifi says router/find my phone only shows last connection on timeline.

Calling phone just rings out

Not sure what steps to take now

Thank you




13 REPLIES 13
Kalledq
First Poster
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This is the exact same issue Im having at the moment. Phone screen became insanely laggy for ~3 seconds and then went full black. Its vibrating but the screen is black. This just happened around 2 hours ago so I hope it will fix somehow

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Soltakr
Explorer
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Any update mate?
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Dipo Orims
Journeyman
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Sorry to hear this happened to you too. The fone is still fully functional, it's just that the screen won't come on. I used a USB C to HDMI Adapter, recommended by @Soltakr . And I have been able to access my data and do a full backup. 

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Dipo Orims
Journeyman
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The screen remains off, but I have backed up my data and continue to use the phone occasionally with the adapter you suggested. I'm still hopeful that the screen will turn on again in the future. Thank you once more!

 

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