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Youtube stuttering after software update

(Topic created on: 17-04-2024 06:24 PM)
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LucasC16
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Before installing a software update on my Samsung A13, YouTube videos were able to be played at 1080p no issues. Now after this new updated, YouTube seems to be stuttering a lot whilst on 1080p. I've gone through settings on both my phone and YouTube but nothing I seem to do helps. I was wondering if anyone has any advice towards this issue or could it just be a case of reverting back to the software before the update?
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4 REPLIES 4
AtshaamY
Moderator
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Hey @LucasC16.

I'd suggest that you clear the cache from the YouTube app. Open Settings > Apps > Tap the sort by icon next to ‘Your apps’ and make sure it's set to 'All' > Select the app that you're having a problem with > Storage > Clear cache (bottom right).

Also, try updating the YouTube app by opening the Play Store > Tap on your profile icon (top right) > Manage apps and device > Updates available > Make sure the app is updated by tapping on the Update option (next to the app).

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LucasC16
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Youtube is still stuttering for me even after clearing the cache. I couldn't find any updates for youtube either, even after refreshing it.
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justarandomperson
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Try uninstalling youtube updates maybe ( settings > apps > youtube > the three dots on the top right > uninstall updates)
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AlexCranx
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Just wanted to say I only just installed that update on my galaxy a13 and have had the same exact problem. I tried what you have said but to no avail. Please could you let me know it there is anything else I can do, as yourube is unusable

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