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WiFi and Bluetooth not turning on

(Topic created on: 20-03-2023 11:47 PM)
78818 Views
Emilia_B12
Student
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Can anyone help please?

My WiFi and Bluetooth toggles won't turn on when I click on them. I've tried safe mode, updating software, turning phone on and off, the lot but still nothing! I really want to avoid factory resetting. 

Thanks in advance. 
18 REPLIES 18
NavyStevo
Apprentice
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I had to turn in for a warranty repair.  Please keep in mind, when you receive back from samsung and if you have a network lock, and you switched from one carrier to another, you need to put in a previous sim card to connect to the network first and then put in your new network sim!

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NavyStevo
Apprentice
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It turns out that this issue was completely a 100% Hardware related issue. I did recently receive it back from a warranty repair fixed. However, if you receive a phone back from Samsung and you originally purchased it from one carrier and then had it fixed after switching to another carrier, be advised that you must put in a SIM card from the carrier that you purchased the phone from. If not you will be permanently locked out of your phone. Thankfully, I had a SIM card lying around from my last carrier and I was able to fix my own phone, but nothing Samsung my current phone carrier or my previous carrier had any idea how to fix.

Mmwoods84
First Poster
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were you able to figure out what was wrong

im having same issue 

Khalid81
First Poster
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Done

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Wein
First Poster
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This happened to me too,did u manage to fix it?its been almost a month my bluetooth,wifi,mobile hotspot didnt work

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Ayush23
First Poster
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I'm facing the same issue since last week. I have to repeatedly restart the phone and it works for a while and then again start malfunctioning. Both Bluetooth and wifi! Let me know if you find any solution.

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quackanoodle
First Poster
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I have the same issue with the 4 but theyre not working all together, wifi turns on but sometimes detects my main wifi and mostly doesnt, and my bluetooth toggle will NOT TURN ON. This is very frustrating as i only have a 20gb data plan so i either need to fully reset or think about a new phone
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bafish
First Poster
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I have the same issue with my A53. It shut itself off 3 times today and now the wifi will not toggle on. When I turn it on, it says searching for network for a couple of seconds, then shuts off. It never turns blue to indicate that its on. It stays gray. I have tried all of the suggestions but nothing has worked. Did anyone ever find a solution?

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Kuol
First Poster
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Bluetooth and WiFi not turning on and I try everything 

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