10-10-2024 08:16 AM
I encountered a strange problem with my Samsung Galaxy A54. My problem is that my bluetooth and hotspot are automatically cut off after a little use. Sometimes, after 20-40 minutes or almost an hour of use, both of them turn off at the same time.
I searched on the internet about this problem, but I did not find a specific solution. Please help me if you know the reason
10-10-2024 11:15 AM
Hey @Amir2000
That's definitely quite unusual. Have you tried rebooting your phone in Safe Mode to see if the issue still persists? If not, please hold the Power button > Hold the Power off icon > Tap Safe Mode. Whilst in this mode, majority of third-party apps will be temporarily disabled so you won't be able to use most of the apps. Proceed to enable hotspot and Bluetooth and monitor the issue to see if it still persists.
If the issue does not persist in this mode, it points to it being caused by a third-party app, and so I'd advise removing your apps one-by-one until you find the one causing the error. To exit Safe Mode, simply restart your phone.