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Using the phone on A54

(Topic created on: 29-05-2023 04:44 PM)
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briley
First Poster
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Moved from the S6 edge to an A54 phone and have two problems (so far)

When on a call normally using the speaker phone the screen blanks out after some time - I assume that is the normal time out. But I can not get the screen back on without pushing the button - tried shaking the phone but to no effect. Is this correct, I have to find the button to disconnect the call or am I missing something?

Secondly - contacts. My contacts are split between two countries, each number is assigned to one of two groups, UK or Thailand. I only want the contacts list to show my current country (at the moment the UK) - but the phone contacts show ALL my contacts including ones in Thailand. If I go to contacts I can select "just show the UK group" but that does not affect the contact list when I go to phone. Again, what have I missed?

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4 REPLIES 4
Fiona26
Samsung Members Star ★
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If you go in to settings > Advanced features > motion and gestures. There are a few settings you may be able to turn on. Lift to wake, double tap to turn screen on, keep screen on while viewing. Unfortunately the screen will go off after a certain time to save battery. You can also increase screen timeout to what suits you, settings > display > screen time out. Screenshot_20230529_170444_Settings.jpgScreenshot_20230529_170844_Settings.jpg
Neo001
Legend
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As far as Contacts are concerned,  "All contacts" are shown by default. Grouping only adds a layering of filtering and can be quickly accessed from the menu.

If you create a Custom List, then instead of showing all contacts, it will show you contacts from that Custom List. Same applies, if you select one of the accounts Samsung/Phone/ Gmail/etc.

keith30
Mastermind
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If the screen goes blank, yes you need to keeping pressing the side button to make it come back on and is the normal feature.
briley
First Poster
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Thanks for the replies. Double tap on the screen is useful but I wish the screen would stay on whilst on a phone call.

Contacts are still annoying, had to set the UK contacts to favourites to get them at the top of the list. Too many options to select to get just one group of contacts. Seems to me that groups is just a waste of space.

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