Screen google

[Musa906jdi]

هاتف صديقي A10 لقد نسي كلمة المرور وفرمت الجهاز ولأن يطلب منه حساب جوجول ولاكنه لا يتذكره كيف يتخطى هذه الشاشة

My friend's A10 phone is locked; he forgot the password and formatted the device. Now it's asking for his Google account, but he can't remember it. How can he bypass this screen?

[Tourbillon De La Vie]

He can't

[Musa906jdi]

Is there a way for me to fix it?

[arianwen27]

If you have proof of purchase for the device, he can go to samsung and see if they will be willing to unlock it. Your friend triggered the protection system to stop theft. So you'll need to convince samsung you didn't steal it, bought it legitimately, then they might unlock it.