USB not recognized on any computer but charging

[JoeBama]

Hello, 

My phone is no longer recognized by my computers when connected through USB. It still charges but not recognized.

This started yesterday, my phone was connected to my pc and it was accessible as usual, out of nowhere it started to connect and reconnect on its own over and over. Then it simply stopped being recognized by my computers but still it charges. I tried every possible solution I could find online:

- Enable Developer mode on phone, USB debugging and setting USB default configuration to File Transfer.

- Accessing the *#0808# menu and selecting MTP.

- Clearing Cache for USB app in System Apps.

- Uninstalling & updating driver through windows 10 (NOTE: my phone isn't recognized on my second computer either).

- Tried different cable.

- Downloaded Samsung Smart Switch on windows.

- Obviously updating both my phone and my windows and restarting.

None of these worked. Please if you have any other suggestions do share them with me as it is critical for my work that I connect my Samsung to my computer.

Thank you

[-Robot-]

Have yot checked if Windows recognises your phone? In device manager?

[Marette]

Same problem but it is on S24 Ultra.

I managed to get it to work but now it's disabled again...

Same thing, I accessed the usb settings menu *#0808# it is on MTP.

Then I changed it to PTP and rebooted the phone, cable still plugged in.

Miracle, my computer now sees the phone... but in PTP mode.

I go back to the menu and change it back to MTP... WHILE SMARTSWITCH IS RUNNING on my computer.

No reboot needed this time and another Miracle it asks me for PERMISSION.. granted and now sees the phone as a Media...

Except when I unplugged the cable and plugged it back in, it's once again recognized as charging only.

So it not a cable issue, some security stuff is blocking the connexion.

Samsung please do something.

[Samare]

S10e here (so no Samsung updates since 2023): good news, it's a Google Play system update bug! 🥳

Just go to Software information and tap "Google Play system update".

It's fixed in the November 2024 update.

[Balina]

Yes but my phone ask me google account 

[Balina]

Yes