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Unresponsive screen after last update samsung a14

(Topic created on: a month ago)
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bluey123
Journeyman
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So my phone did an update a few days ago, but for so reason my screen becomes unresponsive when I try to re open my phone, but if I wait about 10 minutes it is fine again. There is no rhythm or reason to it, one minute it works the next it won't. Any one else had this issue?
6 REPLIES 6
Star_girl
Samsung Members Star ★★
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Hi and welcome to the community.
Here is a similar topic posted today by another user. Hopefully you can find some help there.

https://eu.community.samsung.com/t5/galaxy-a-series/latest-update-caused-an-issue-with-my-galaxy-a14...
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Wh1zzards1
First Poster
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I have a "UI" issue when I restart or have turned the mobile off . In other respects my samsung is the same. I connected it to my laptop however if possible on the phone #3#send hopefully this might give you a diagnosis. i have a sneaking suspitions are that the latest "UI" update (7) is the culprit.

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bluey123
Journeyman
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That is the conclusion that I and apparently alot of others have come to but samsung don't seem to understand or or actually fixing it
Arsenal21
Pathfinder
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I've been on Samsung twitter to complain about the problems I'm having, keep coming up with solutions that don't work!
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Frustrated123
First Poster
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I also am having same problem, sometimes it's fine, and then can take ages to try and swipe open, also when I receive a call, unable to answer. Really frustrating, only had problems since update last week
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bluey123
Journeyman
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It's weird last night it seemed to fix itself but this morning the problem started again
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