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unlock Samsung galaxy S20

(Topic created on: 06-03-2025 12:18 AM)
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mshabbir20
First Poster
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Hi,

My phone has locked due to multiple pattern attempts, and all my email accounts are not accessible due to a different/old mobile number registered. I tried a lot to make it recover, which is impossible for me.?

Is there any solution or recommendation in sorting out this issue?

man thanks in advance. 

2 REPLIES 2
johnz237
GrandMaster
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To be clear, without the password to your Samsung account, nor email or phone number- you cannot get your data back. You may be able to contact Samsung and go through security checks, but I doubt it.

You could try contacting google for the emails connected to samsung account and send a reset link to that. Do this by contacting google/outlook etc support, they'll go through security questions- if you can prove who you are then they'll send a reset link of some sorts to login- then login- send password reset from samsung phone- login

You may be able to factory reset your phone and have it like new.
1. Turn off your phone.
2. Connect your phone to a computer.
3. Press and hold the Volume up button and the Power button simultaneously.
4. Select Wipe data/factory reset using the volume buttons.
5. Press the Power button to confirm.
6. Use the volume buttons to select Factory reset.
7. Use the volume buttons to select Yes to confirm.
8. Use the Power button to select Reboot system now.

Hopefully, when you log in, it will not ask for your Google account; however, in some cases, it will. If it does, you will have to contact Google support.
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BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @mshabbir20 

The only ways available are explained in https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device. 

The Security Biometrics are in place to protect the Device and it's contents.

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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