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unauthorized billing

(Topic created on: 31-03-2022 09:25 PM)
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SECKAM16
First Poster

‎31-03-2022 09:25 PM

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I was charged by Samsung for some reason after signing up for Samsung Pass. While checking my account balance, I noticed that the money had been deducted without my authorization or purchased anything.

 

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3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★

‎01-04-2022 05:42 AM

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Speak to your Banks Customer Services who'll investigate the transaction @SECKAM16 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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shazlfc
First Poster

‎01-04-2022 01:55 PM

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Having problems trying to claim Disney +
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BandOfBrothers
Samsung Members Star ★★

‎02-04-2022 06:05 AM

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In response to shazlfc

Hi @shazlfc 

 

Yes I did at first but persevered using the Samsung Internet app and after a few times I was supplied the code.

Some have used alternative browsers and incognito mode etc.

If you perform a forum search there are existing threads about this that hold further information.

I wish you all the best. :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes