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Unable to transfer picture files from phone to PC

(Topic created on: 16-11-2024 06:57 PM)
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Strat621
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Hi, I've got an A14 and I've been able to transfer photos from it to my PC until today. Now, when I connect it to the computer using the USB it starts charging instead of showing me the photos to transfer as before. Can anyone help please?

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lminvti
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If nothing worked there's few options I'll leave link to check it out. https://www.realme.com/in/support/kw/doc/2105688
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lminvti
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Also if you have different cable not the one who came with the phone you could try that as well as some cables is only for charging and not for transferring media, if the cable in the box was usb c to usb c try and find cable who is usb c to usb a
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