Please can anybody help? my phone is Samsung A10. I cannot set up pin for screen lock. After trying I am advised that it has already been changed???
I am not trying to change a pin because I have never had one, my screen was not pin protected from new but now I want one. it is set to swipe as lockscreen type . I get the option to select a pin or pattern but then refused it. incidently, smart lock is greyed out. Could a pin to set lockscreen have been used at point of sale by shop assistant who was very helpful in setting it up as good to go ? He did ask if I wanted a passcode and I said no? Any advice please