Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Unable to move WhatsApp images into Secure Folder Galaxy A52

(Topic created on: 26-05-2022 06:50 PM)
wilson-gbedema
Apprentice
Options
Galaxy A Series

I am unable to move images from WhatsApp into the Secure folder. The error message reads "Unable to move 0/3 images"

Screenshot images are able to move tho.

0 Likes

1 Solution


Accepted Solutions
Solution
AndrewL
Moderator
Moderator
Options
Galaxy A Series

@wilson-gbedema: Please be aware that WhatsApp files are stored in the /Android/ subfolder of My Files, which does not support the moving of files between user locations. With this in mind, if you wish to move a file from WhatsApp to your Secure Folder, please head to My Files > Internal Storage > Android > Media > com.whatsapp > WhatsApp > Select the relevant folder > Press and hold on a file, then tap on any others to highlight them > Move > Navigate back to the My Files landing page > Select an alternative location e.g Downloads, Images, Video etc > Move Here. Once the files have been relocated, you will then be able to move them to your Secure Folder.

View solution in context

2 REPLIES 2
Solution
AndrewL
Moderator
Moderator
Options
Galaxy A Series

@wilson-gbedema: Please be aware that WhatsApp files are stored in the /Android/ subfolder of My Files, which does not support the moving of files between user locations. With this in mind, if you wish to move a file from WhatsApp to your Secure Folder, please head to My Files > Internal Storage > Android > Media > com.whatsapp > WhatsApp > Select the relevant folder > Press and hold on a file, then tap on any others to highlight them > Move > Navigate back to the My Files landing page > Select an alternative location e.g Downloads, Images, Video etc > Move Here. Once the files have been relocated, you will then be able to move them to your Secure Folder.

wilson-gbedema
Apprentice
Options
Galaxy A Series

Thanks. It worked.

0 Likes