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UI 7 - Camera no-longer has 'shutter click'

(Topic created on: 2 weeks ago)
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IanJamesSeale
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I've just noticed since the update to UI7 I no longer have the shutter click when I take a photograph.

About half a second later I get a strange tone that I never had before.

Try as I might, I cannot find a way to restore the normal shutter click.

Samsung, please address this.

(Reported separately to Samsung, copied here for others).
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Solution
IanJamesSeale
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Thank you, I did Clear Cache, but no change. I now have no Shutter Sound On/Off toggle in settings.

The strange sound K was getting was beacuse the camera had somehow gone into Motion Photo mode - switching out of that brought back the camere shutter click sound.

So, a mixture of Pilot error and a not exactly friendly UI, which becomes more problematic when options just disappear.

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Tourbillon De La Vie
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Did you try clearing data under storage for the camera app
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IanJamesSeale
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No, why should I?
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JAMES4578
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I think as a means of elimination, to see if clearing  the data helps at all.  I know you may have likely tried a fair bit of Troubleshooting.  Is nothing detected in the Diagnostic check,anyone will see if Samsung can shed any light.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Solution
IanJamesSeale
Explorer
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Thank you, I did Clear Cache, but no change. I now have no Shutter Sound On/Off toggle in settings.

The strange sound K was getting was beacuse the camera had somehow gone into Motion Photo mode - switching out of that brought back the camere shutter click sound.

So, a mixture of Pilot error and a not exactly friendly UI, which becomes more problematic when options just disappear.
JAMES4578
Samsung Members Star ★★
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Oh right glad you have solved it. Unfortunately the shutter sound is not available in the settings.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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