Hello I'm having problems with my type-c earphones. It can play music and all but when I connect to a call, the audio goes to my phone speaker instead of the earphones... btw I use an A50 and everything is up to date!
Are you using your own earphones or one's that came with the phone @Kenysha
Are you able to try an alternative set ?
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.