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Original topic:

A40 Update - Phone turning itself off

(Topic created on: 01-08-2021 03:57 PM)
Mick7
Apprentice
Options
Galaxy A Series

Hey,

My Galaxy A40 updated about six months ago. It corrupted my SD card, and performance of the device declined. I waited for a fix which came a few days later, but the device performance declined even further. This has happened with about four or five updates until the latest one of July 24th. Now my phone won't stay on for longer than five minutes without restarting and the battery lasts no longer than two hours.

Has anyone experienced the same, or have any ideas on how I can fix this without doing a factory reset?

Thanks

4 REPLIES 4
LiquidSnake
Troubleshooter
Options
Galaxy A Series
Try clearing the phone system cache. Just search, how to clear phone cache Samsung A40 and you should find what you are looking for 😉
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Mick7
Apprentice
Options
Galaxy A Series

Thanks a lot, I'll give that a go!

LiquidSnake
Troubleshooter
Options
Galaxy A Series
No problem! If my tip helped, please click the three dots on my comment and select accept solution. Thanks!
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Mick7
Apprentice
Options
Galaxy A Series

No luck unfortunately. Rebooted and lost all photos and videos etc., but the phone is still turning off/restarting every five minutes or so.

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