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This icon is showing up, when I know nothing is plugged in

(Topic created on: 16-03-2024 08:45 AM)
1202 Views
Siobhanshaw
Apprentice
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Hi,

My media volume is showing up with a volume symbol I don't recognise and randomly came on yesterday. I tired to make sure my headphone socket is clear and restart my phone but nothing has worked. Which has meant that I cant play anything out loud. 

Please comment if you have any advice.

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11 REPLIES 11
keith30
Maestro
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Which symbol are you talking about, looking at your screenshot the far right being the ear phones that's on nearly full volume the rest you have on low setting.
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Siobhanshaw
Apprentice
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yes that's the one I'm struggling with
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Neo001
Legend
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If you have wired headphones, connect to the phone and remove again. Check if that helps.

 

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Siobhanshaw
Apprentice
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I only use my Bluetooth headphones, but thank you for trying
Piper123
Samsung Members Star ★
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I would suggest your headphones are within reach of your device hence showing up.

Have you turned Bluetooth off to see if that fixes the issue?
Siobhanshaw
Apprentice
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I have tired that but doesn't seem to work either. Thank you for your help.
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lance78
Helping Hand
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Have you tried removing from settings 1710588824021_1710588824002_0.jpg
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Siobhanshaw
Apprentice
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I've tired to, it's not showing up on my blue tooth, but I turned this off. It's not working, but thank you for trying to help me.1710603631700.jpg
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Kazahzachat
First Poster
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Hello.

Please have you been able to fix the issue? I'm experiencing the same issue.

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