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Super fast charging won't work

(Topic created on: 29-08-2024 01:53 AM)
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Iram
First Poster
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I'm this close to losing it and smashing this phone.
My phone keeps disconnecting from super fast charging its not the cable or charger diff phones worked I have a iphone and have this little converter from usbc to lightning and that works fine but its not a issue with my charging port because other plugs work fine like the 20w with no issue but now it's a super fast its disconnects after 1 second. Stupid a series dont even have wireless charging. I'm so close to smash this phone
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3 REPLIES 3
Darren22
Voyager
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Have switched on fast charging in battery settings
BandOfBrothers
Samsung Members Star ★★
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When you plug the phone in on fast charging can you then please check in your battery status in Device Care to see if that is showing as fast charging or not @Iram 

Check there is no debris in the charging port by using a torch. 

You can run a diagnostic test via your Samsung Members App ,and if necessary a Samsung Service Centre can assess your phone. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Iram
First Poster
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It connects and disconnects I know there's no problem with the charging port as other chargers work
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