29-08-2024 04:58 AM
My Galaxy A25 has been acting weirdly for the past week. It suddenly went into airplane mode and then it went back to normal. That's not the only problem as it also affected the speaker(it turned off the speaker) as well if you're on an app and watching something when the airplane mode happened.
30-08-2024 05:43 AM
Hello @JYVince
A warm welcome to the Samsung Community Forum. 👋
First try a Hard Reset > https://www.samsung.com/ph/support/mobile-devices/how-to-force-reboot-your-samsung-galaxy-smartphone...
If this does nkt help then the next step is > Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }
A further step is > Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode.
A final step before usung a Samsung Service Centre is a hard reset after backing up @JYVince
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "