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Original topic:

Sudden loss of text notification

(Topic created on: 27-03-2021 02:05 PM)
songbird30
First Poster
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Galaxy A Series
For no apparent reason my galaxy A6 has stopped notifying me of incoming texts.  I can send and receive texts and although the settings say sound enabled and notification enabled I am not getting either.  Help please. 
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2 REPLIES 2
loribear1
Navigator
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Galaxy A Series
if you go to where you usually switch it off on your screen ,then press restart , sometimes it can help put some problems right , & try & clear your app cache too .hope this helps .
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songbird30
First Poster
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Galaxy A Series
Thank you for your suggestion. I phoned Samsung and it turned out that one of my 3rd party apps was the problem. I uninstalled the app and all is well again.