Storage Space

[EkoAkete]

Hi everyone, 

My Samsung A34 constantly running out of storage space. But there is "other file" in the Internal storage with over 83GB of space used which I can't access to know what it contains or delete. Any assistance will be appreciated. 

[Piper123]

Hi there

Please take a look at this from Samsung about this issue

https://www.samsung.com/uk/support/mobile-devices/what-is-other-storage-on-your-galaxy-phone/

[Piper123]

Recommend that you perform a Wipe Partition Cache on your device if you haven't so for some time / ever.

Also on each app (especially Google Apps), clear cache on each app......
(Press and hold on the app, a box appears, click on the I with a circle round it, go down to storage and click on it, then click on clear cache). Do this for each app one by one.

[Piper123]

1. Turn off the device.
2. Connect To Computer USBC to USBC (you may also connect to another Samsung mobile via USBC). Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
You can also Repair apps via the Recovery Menu.