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Software update failed

(Topic created on: Tuesday)
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Members_C7jrwcM
First Poster
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Hello, 

 

My software update won't work, it says interrupted.

 

 

 

 , 

 

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JAMES4578
Samsung Members Star ★★
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Hi @Members_C7jrwcM  Welcome to the Samsung community :smiling-face:

Which update is this, did not  think One UI7 was expected for any A Devices at this point.  Are you getting any error messages?

in any case  there can be  server errors  which are eventually resolved.  Do you have sufficient storage space, it is recommended to have at least 50% Battery free for updates. Have you tried both wifi and Data (as long as you have  large Data Allowance), does there not appear to be any issue with the internet connection and  does restarting Device make no difference? could try in Safe Mode but may not  necessarily fix it.  https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.