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SM A15 : audio issue using wired headphone/earphone

(Topic created on: 19-04-2024 01:18 PM)
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Kagone
Journeyman
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Hi, so here's the issue :

When listening to songs (on Samsung Music) or videos (on Youtube) with wired (TRRS) earphone, the audio is a bit distorted/have electric noises when the volume is low (the audio still work perfectly, it's just really annoying to hear those noises). To give a more precise example, when playing an ASMR video, the audio will have electric noises during the whole video. It will stop only when the audio is at a "normal" volume, and it will also stop doing those noises if I increase the volume.

I tried using a wired (TRS) headphone and it still happen but less louder.

And the issue aren't my headphone/earphones since they work fine on my other devices.

Any idea if there's a way to solve this ?

Version One UI 6.0
Version Android 14

(Sorry for my English)

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1 REPLY 1
Piø
Student
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For me, uninstalling Viber solved the issue.

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