Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Simcard not inserted error A40 and A20

(Topic created on: 09-06-2020 07:57 AM)
2273 Views

I have this problem too

Wdijkstra
First Poster
Options

Hallo Team,

 

my girlfriend and I have the same problem since a while. We get both the error "simcard not inserted". I have a A40 and she has A20. We tried a restart, cleaned the simcard. Are there software issues since last update?

 

Kind regards

Wouter

 

 

 

0 Likes
2 REPLIES 2
TessM
Mastermind
Options

Hi @Wdijkstra ,

 

I'm unaware of any issue related to the latest software version. Have you tried to request a replacement card from your network provider to see if this continues happening?

 

You can also check if there is anything wrong with the SIM by running this test from Samsung Members> Get help> Interactive checks> SIM. 

0 Likes
Saeglopur
Apprentice
Options

Fill tray with any microSD card and even secondary SIM if you could find any - this tray is too big and loose, that is why phone behaves like that! Just making it all more stiff did the trick!

0 Likes