Need to Unlock my phone without the original sim card

Bonginkosi1 · ‎02-04-2025

my phone screen shows "as per purchase agreement, this device requires the original SIM to be inserted into SIM slot 1.how to unlock samsung AO5 without the original simcard

BandOfBrothers · ‎02-04-2025

Hello @Bonginkosi1 👋

Is your Sim Card activated ?

Also may I ask where you purchased the phone from 🤔

Samsung UK do not sell locked to a network phones.

If you purchased from another auction / selling site such as eBay etc then you may want to arrange a return.

If i can be of any further help please don't hesitate to ask 😎

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

arianwen27 · ‎02-04-2025

Sounds like you bought a cheap phone that is locked to a specific network/sim. I've seen this in the US a lot. Short answer is you can't.

Long answer is the phone is cheap because you have to use that sim and carrier, guaranteeing them money. The only way would be to contact the provider of the sim and see if they will unlock your device. Though they probably won't