Hi @FjR513
Do not open the phone as this will void your warranty and possibly introduce further issues.
Instead go to a Samsung Experience Store or Samsung Service Centre for support.
🌈 Stay Safe 🌈
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
