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security policy prevents use of Camera

(Topic created on: 09-04-2022 04:41 PM)
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Fatjason
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I am getting an error message stating security policy prevents use of Camera every time I try to use the camera.

I have tried all the options to resolve the issue including clearing cache and data, soft restart, disabling sensors basically everything I have read or watched on the internet.

Any ideas how to resolve this?

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BandOfBrothers
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Clear the phone's system cache files partition > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode. 

If no joy Try Safe Mode @Fatjason 

> https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ will help to highlight if an app or theme etc is potentially causing issues. 

As a final resort back up and factory reset may be an option.

I wish you all the best. 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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nashley89
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@Fatjason - Did you ever figure out how to fix the camera? My S21 ultra started w/ the message a few days ago, and my mic doesn't work either. I too have changed every setting and tried every suggestion but factory reset. did you factory reset? did it work? im really trying to avoid that option...

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Fatjason
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Hi. Not really. It seemed to fix itself after a time but has done it again a couple of times since.
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