09-04-2022 04:41 PM in
I am getting an error message stating security policy prevents use of Camera every time I try to use the camera.
I have tried all the options to resolve the issue including clearing cache and data, soft restart, disabling sensors basically everything I have read or watched on the internet.
Any ideas how to resolve this?
11-04-2022 05:38 AM in
Clear the phone's system cache files partition > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode.
If no joy Try Safe Mode @Fatjason
> https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ will help to highlight if an app or theme etc is potentially causing issues.
As a final resort back up and factory reset may be an option.
I wish you all the best.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
28-09-2022 03:30 PM in
@Fatjason - Did you ever figure out how to fix the camera? My S21 ultra started w/ the message a few days ago, and my mic doesn't work either. I too have changed every setting and tried every suggestion but factory reset. did you factory reset? did it work? im really trying to avoid that option...