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Screenshot pop-up not showing.

(Topic created on: 04-07-2019 05:21 PM)
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AlphaAlex
Apprentice
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So I have a Samsung galaxy A6+, and I've noticed that the screenshot pop-up thing is not showing (the thing that has a preview of the screenshot and has other options,like edit crop and stuff). I tried looking for it in the settings no luck. Please help me with this issue.

12 REPLIES 12
AndrewL
Moderator
Moderator
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@AlphaAlex: When you take the screen shot, the edit options appear at the bottom of the screen but only briefly, so you have to be quick :smiling-face: Alternatively, simply open your Gallery and go to Albums > Screenshots > Select the relevant screenshot > Tap the pencil symbol below the image to start editing. Hope this helps.
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AlphaAlex
Apprentice
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It doesnt appear at all, and I just figured out that Smart Capture isn't on my phone.

AlphaAlex
Apprentice
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Read my other message.
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AndrewL
Moderator
Moderator
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Are you still able to view your screen captures via the Gallery?

As an alternate means of taking a screen shot please go to Settings > Advanced Features > Palm Swipe To Capture > On. This avoid the button combo approach which I've found to be a little bit awkward.
AlphaAlex
Apprentice
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@AndrewL Yes I can. But taking screenshots is not the problem, but the pop up not showing is.

AndrewL
Moderator
Moderator
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The A6+ isn't a UK /EU model therefore I am limited in the support I can provide, I'm afraid. Regarding screenshots, the user manual states 'Press and hold the Volume Down key and the Power key simultaneously. You can view captured images in Gallery,' therefore it may be the case that your phone doesn't offer this functionality. Apologies for any inconvenience this may cause you.
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AlphaAlex
Apprentice
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Well thanks anyways I guess.
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Question2
First Poster
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How to stop those quick pop ups?

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Question2
First Poster
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@AndrewL wrote:

 

: When you take the screen shot, the edit options appear at the bottom of the screen but only briefly,

 I don't want these pop ups at all

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