Screen burned

Styop · ‎02-02-2024

Hello, this is my Galaxy A53, One Ui 6, can you tell me what the problem is, the screen has a gray background, I noticed that there is a frozen image, or it's burned, who can explain, I also have a Galaxy S23, but I don't notice anything like this on the screen

I don't work for Samsung and I don't advocate for Samsung, I'm a Samsung fan and this is my opinion, Galaxy S23 and Galaxy Tab A9 User

Glenntech · ‎02-02-2024

Screen burn will happen when whatever is displayed, is the frequently and for prolonged periods. Something like delivery drivers using maps.
Once this happens, it's unfortunately a new screen needed
If something is on the screen for a temporarily long period of time, it can stay there for a short time afterwards. But normally dissappear eventually.

BandOfBrothers · ‎03-02-2024

Hi @Styop

Maybe let a Samsung Service Centre have hands on.

@Glenntech has provided a very good explanation of screen burn 🔥 👌

If I can be of any further help then please don't hesitate to ask. 😎

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "