20-04-2023 07:20 PM in
20-04-2023 07:37 PM in
20-04-2023 07:56 PM in
Hi, @Angiepride and @jonathaneuk. Indeed, the issue is being looked into and I'm confident that it'll be resolved as soon as possible.
Even though you won't (at the time of this writing) be able to view your Samsung Pass data (i.e. the list of stored sign-ins) by verifying the sign-in with your fingerprint, you should still notice that your stored and encrypted data (e.g. sign-in details) will be offered when you visit the sites/services you had stored. The prompt will still appear and the fingerprint should still be accepted as normal.
As a temporary workaround: please open Samsung Wallet > Settings (the cog on the top-right of the app) > Verification method > Turn off Fingerprints. After doing this, you can access Sign-in info by inputting your PIN.
You can then view the Samsung Pass data/sign-in details to export/note down. It will then ask to set up Fingerprints again, but the previous steps help access the data (if needed). In the meantime, you would just need to follow the aforementioned steps every time you wish to view your Sign-in info or Private info under the Samsung Pass heading.
The workaround might prove useful for future reference, or if you just wish to export your Samsung Pass data as a backup. 👍
If you have any questions, please let me know.
20-04-2023 07:57 PM in
20-04-2023 07:59 PM in
20-04-2023 08:04 PM in
20-04-2023 08:05 PM in
20-04-2023 08:08 PM in
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20-04-2023 08:26 PM in