Samsung Galaxy A50 Phone Screen Display Bug

[CristianGabriel]

Hello since I bought my A50 (yesterday) I have a weird bug/issue:

When the screen is turned off and I press randomly with my fingers on the screen it turns on to lock screen, same happens if i hold my phone in my hand on another position.

Please Samsung fix this bug/issue with a fix update

This happens randomly and most of the time

[Lykia · Accepted solution]

This isn't a bug or so it's a feauture since android Pie with One Ui was released.
You can turn those functions off in the settings app.

[CristianGabriel]

it's not since settings are default it could be a bug but not hardware because the phone is new

[TracyR · Accepted solution]

As @Lykia has mentioned, this isn't a bug with your phone, it's a feature of the software.

😀

[CristianGabriel]

it was double tap to wake and lift to wake sorry

[SMG555]

I bought A50s. There are many problems. The two switches to be pushed simultanously are put on the same side making it difficult to 1) take screen shot 2) shut the phone off or restart.

Volume key is unnecessarily shifted to right side making it most inconvenient to us. This is useless phone

[Meet99]

So what should I do to make my phone to stop flickering,it's getting more and more frustrating,As i am not able to use my phone properly

[Meet99]

So what am I supposed to do to make my a50 to stop flickering

[AndrewL]

@Meet99: Please try performing a Soft Reset on the A50 by pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts. If the problem persists, dial *#0*# into your telephone keypad, select Red, Green and Blue from the series of options and check to see if the flicker continues. If it does then I would suggest taking your phone to a Samsung Support Centre where an engineer will be able to inspect the device for you. To find your nearest one please check the link below, select 'Mobile Device' and enter your post code.

http://www.samsung.com/uk/support/servicelocation/

The standard warranty covers software and hardware defects, however if the engineer deems your issue to be the result of physical/liquid damage or an unauthorised modification, then a charge will be applicable to cover the cost of the service.

[Meet99]

Thank you for replying,I had a chat with samsung's human assistant she asked me to force restart my phone,open it in safe mode and data factory reset too,but none of them worked out for me so she asked to check wether my phone's firmware was updated or not i immedeately checked it and it was not updated so after i updated my phone the issue was gone