07-08-2023 06:11 PM - last edited 07-08-2023 06:43 PM
Hello,
this is a sequel of https://eu.community.samsung.com/t5/galaxy-a-series/samsung-galaxy-a33-does-not-propose-update-to-an...
The solution to update my phone manually with Samsung Smartswitch worked once. I have tried to use again Samsung Smartswitch to perform some recent updates.
Nevertheless, a strange error occurs (the same after several trials). This occurs while the update is uploaded from my PC to the phone. The error message says (in french) :
Remarque
Échec de la reconnaissance du mode de mise à jour du logiciel.
Réessayez en suivant la procédure ci-dessous.
[Type de batterie amovible]
...
[Type de batterie intégrée]
...
[Autres guides]
...
This seems related to the phone's battery, but all seems OK at this level.
Have you some idea?
09-08-2023 10:34 AM in
Cleared your cache?
How to troubleshoot software update issues | Samsung UK
Say hi to us on socials - @SamsungUK
13-08-2023 12:38 PM in
Yes, I have tested this, but I get exactly the same error.
01-09-2023 12:53 PM in
Have you some idea? I am still stuck with this problem.