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Samsung galaxy a13 4g secure folder option missing

(Topic created on: 01-07-2022 08:37 PM)
7220 Views
Aravindh4288
First Poster
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My new phone I bought a new phone and updated all the software but there is no secure folder option in the “Biometrics and Secure” option please solve my problem 

9 REPLIES 9
Pugs1957
Samsung Members Star ★
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Hi, I'm sorry but A series devices don't have secure folder.
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shazo
Apprentice
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Ok
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harq
Student
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I have the same model but the option for secure folder is missing. https://www.youtube.com/watch?v=qwBvuzzq9V8&ab_channel=TeamSS

Futhermore, my mother's phone is an A20 yet it has a secure folder

cupsbyjuliz
Apprentice
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I have an a6 with a secure folder thinking ive made a mistake buying the a13 4g as it seems to have No secure folder!
cupsbyjuliz
Apprentice
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I downloaded the secure folder app be it won't even open !
A13 no secure folder
First Poster
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Why though?? Had the phone3 day thinking of returning it and going with apple if I'm gona have to pay $200-300 more just for a folder security. Atheist apple have better support than samsung 

Romina14
Student
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 all my reasons for buying new samsung was having secure folder .  i bought an A13 and what did i see??? Come on  if you dont update this phone to secure folder i will sell it and never come back to samsung and buy other brands having security for me !!! 

Romina14
Student
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Who told that?? A30  A20 and so many others have it !! Retired for what ? All new companies has added it recently for its neccessory !!!

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May59
First Poster
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Just recieved my galaxy A13 and unbelievably there is no secure folder. I had it on my old phone galzaxy A20e. Please update this
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