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Original topic:

Samsung galaxy a13 4g secure folder option missing

(Topic created on: 01-07-2022 08:37 PM)
Aravindh4288
First Poster
Options
Galaxy A Series

My new phone I bought a new phone and updated all the software but there is no secure folder option in the “Biometrics and Secure” option please solve my problem 

6 REPLIES 6
Pugs1957
Samsung Maker ★
Options
Galaxy A Series
Hi, I'm sorry but A series devices don't have secure folder.
0 Likes
shazo
Apprentice
Options
Galaxy A Series
Ok
0 Likes
harq
First Poster
Options
Galaxy A Series

I have the same model but the option for secure folder is missing. https://www.youtube.com/watch?v=qwBvuzzq9V8&ab_channel=TeamSS

Futhermore, my mother's phone is an A20 yet it has a secure folder

0 Likes
cupsbyjuliz
Apprentice
Options
Galaxy A Series
I have an a6 with a secure folder thinking ive made a mistake buying the a13 4g as it seems to have No secure folder!
cupsbyjuliz
Apprentice
Options
Galaxy A Series
I downloaded the secure folder app be it won't even open !
A13 no secure folder
First Poster
Options
Galaxy A Series

Why though?? Had the phone3 day thinking of returning it and going with apple if I'm gona have to pay $200-300 more just for a folder security. Atheist apple have better support than samsung 

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