Can anyone help, I have a Samsung A70 with a cracked screen (Model Number SM-A705FN/DS) which I thought would be easy to get repaired. It's not, I spoke to the local authorised agent this morning (iSmash in Brighton) they don't have the spare screens. Samsung Experience wants me to take it to London, leave it with them, and then they will advise if or when they can get the parts.
Calls to 3 departments in Samsung all get the same response that they don't have access to the parts' system to check if and when the replacement screens will be available.
Can anyone advise which department and preferably a phone number to talk to about this, so I can make a decision either to wait until the part is available or order up a new phone?
Is the Samsung Doorstep Repair Service unavailable in your area @Stuart264
The other option could be to send the phone to Samsung for repair.
Unfortunately parts availability and engineer availability i.e repairs before yours can sometimes cause delays.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
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